Go ahead, push the limits
Stay productive with extended hardware protection and accidental damage coverage for up to two years. With Microsoft Complete, you're covered from drops and spills as you push the limits of your device. Plus, unlimited software and hardware support to empower you to do more.
Stay covered, for longer
Microsoft Complete covers your device from mechanical or electrical breakdowns resulting from defects or malfunctions for up to two years.
Peace of mind
Accidents happen, and that's okay. With Microsoft Complete, you get two years of accidental damage protection – even from drops, spills and cracked screens.*
Empowering you to do more
Take advantage of customer support specifically tailored to your needs by phone or online.**
This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply. For more details on the insurer (where applicable), features and benefits of the cover and how to make a claim, please visit here for a copy of the Microsoft Complete terms and conditions.
Microsoft Complete for Surface Duo must be purchased at time of device purchase or within 45 days after purchase through customer support with device inspection.
*For covered defects and/or accidental damage from handling, maximum of two (2) claims. Each claim is subject to a deductible.
**Fulfillment of technical support and device services are provided by Microsoft.
For service plan support visit https://support.microsoft.com. If you have a complaint about your Microsoft Complete contract, please contact us here:msespbus@Microsoft.com
