Go ahead, push the limits
Stay productive with extended hardware protection and accidental damage coverage for up to 4 years. With Microsoft Complete, you're covered from drops and spills as you push the limits of your device. Plus, unlimited software and hardware support to empower you to do more.
Stay covered, for longer
For added peace of mind, Microsoft Complete gives you extended coverage and support for up to 4 years so that you can work and play worry-free.
Protection against accidents
Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops, spills and cracked screens.
Microsoft-backed service and support
At home or on the go, you’ll have access to Microsoft experts who can guide you through any technical issues, including support for Office and Windows. Get back up and running quickly with easy exchange service from the experts who know your Microsoft products.
This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply; please click here for a copy of the Microsoft Complete Terms and Conditions. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In TX: the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
Fulfillment of technical support and device services are provided by Microsoft and not by any of the aforementioned parties.
Microsoft Complete for Surface, Surface Pro, Surface Laptop, Surface Book, Surface Studio, or Surface Go must be purchased at time of device purchase or within 45 days after purchase with device inspection.
*Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or ADH damage, maximum of two (2) claims. Each claim is subject to a $49 deductible.
For service plan support visit https://support.microsoft.com
