You're covered, at home or on the go
Get back to gaming worry-free with Microsoft Complete. We want nothing to stand in your way of finishing in first place, being the hero and saving the day, claiming victory on the battlefield, and building your Minecraft masterpiece. Currently available for Xbox Elite Controller Series 2 only.
Stay covered, for longer
Microsoft Complete gives you extended hardware and accidental damage coverage, plus technical support—up to 3 years so that you can play worry-free.
Protection against accidents
Accidents happen and that’s okay. With Microsoft Complete, you’re covered for things like drops and spills for your console and included controllers. No deductible required.*
Microsoft-backed service and support
At home or on the go, you’ll have access to Microsoft experts who can guide you through any technical issue. Get back up and running quickly with easy exchange service from the experts who know your Microsoft products.**
This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply; please click here for a copy of the Microsoft Complete Terms and Conditions. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In TX: the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
Microsoft Complete for Xbox Elite Controller must be purchased at time of controller purchase or within 45 days after purchase with controller inspection.
* For covered defects and/or accidental damage from handling, maximum of one (1) claims.
**Fulfillment of technical support and device services are provided by Microsoft.
For service plan support visit https://support.microsoft.com
